Antonina Oliinyk

Senior Solution Architect / Implementation Delivery Lead

Net at Work

Delivers 4 concurrent CRM implementation programs end to end for mid-market Creatio clients, owning discovery, solution design, delivery planning, UAT, go-live and post-launch support. Co-leads an AI transformation initiative targeting a 30% reduction in manual implementation effort and built custom AI tools for configuration and gap analysis.

CreatioChatGptOpenAI CodexAI Assisted Delivery ToolsCRM ImplementationProject ManagementStakeholder ManagementRisk ManagementResource PlanningPre Sales

CRM Manager, HubSpot Platform Owner

Owned the HubSpot platform end to end for a 13-user commercial team, maintaining 99% system availability and increasing CRM adoption by 7%. Deployed 25+ automated workflows, built 50+ executive dashboards, and integrated HubSpot with IP telephony and the company website.

HubSpotCRM AdministrationWorkflow AutomationDashboardingReportingSystem IntegrationIP TelephonyWebsite integration

CRM Implementation and Delivery Consultant

Delivered 30+ CRM implementation and transformation projects across multiple industries, owning the full lifecycle from discovery to go-live. Recovered an at-risk implementation and generated a 30% project upsell, automated manufacturing stages, and trained 220+ users.

CRM ImplementationBPMNData MigrationIntegrationUATUser TrainingProject ManagementProcess Automation

IT Systems Manager

Reduced manual workload and errors by 8% by integrating CRM with the accounting system and introducing QR-based attendance tracking. Delivered 80+ management reports and rolled out Google Workspace to 120+ employees.

CRM IntegrationAccounting IntegrationsQR CodeGoogle WorkspaceReportingVendor Management

CRM Project Manager

Implemented Zoho CRM company-wide across 3 business units within 3 months, owning requirements, platform evaluation, process design, configuration, migration and rollout. Reduced manual sales work by approximately 20% and improved data accuracy by 7%.

Zoho CRMProject ManagementProcess DesignData MigrationUser TrainingWorkflow Automation

IT Project Manager

Led analytics, architecture design and test model development for a financial services mobile application with external automation contractors, improving project efficiency by 6%.

Project ManagementAnalyticsArchitecture DesignTest Model DevelopmentMobile AppsVendor Management

Risk Management Specialist, CRM System Verificator

Achieved 98% loan repayment with a credit approval rate above 45%, and participated in CRM testing, implementation and administration that automated sales workflows and raised personal processing efficiency by 12%.

Risk ManagementCRM TestingCRM ImplementationCRM AdministrationWorkflow AutomationLoan Processing