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Anwaruddin Bin Ibrahim
Looking for a jobAI Data Operations & Project Specialist
AI Data Operations and Localization Specialist with 7+ years of experience delivering Human-in-the-Loop AI, LLM evaluation and NLP projects
CyprusAI Data Operations & Project Specialist at Appen
About
At Appen, I deliver multilingual transcription, machine translation, translation evaluation, and data annotation projects that support AI model training for clients including Meta, Microsoft, Amazon, and Google.
I coordinate global crowdsourcing pipelines of 10 to 300+ contributors, manage contractor workflows and deadlines, and work across time zones to meet strict quality and delivery targets. I also evaluate LLM performance, support localisation across target markets, and oversee data preprocessing for bias and PII removal.
Before Appen, I spent more than a decade at TM One providing Tier 1 and Tier 2 technical support for fibre broadband services. I diagnosed network issues, trained agents, collaborated with field technicians and NOC teams, and maintained service performance across FCR, AHT, and CSAT metrics.
Experience
AI Data Operations & Project Specialist
Delivered 20+ multilingual AI, NLP, LLM evaluation, transcription, translation and annotation projects, managing 10-300+ global contributors. Led HITL evaluations, LQA, privacy compliance, reporting and payments. Managed large-scale speech, search, image, video, transcription and translation programs across 30+ locales, developing QA frameworks and consistently exceeding client quality targets
TranscriptionMachine TranslationData AnnotationNLPLLM EvaluationCrowdsourcingProject ManagementQuality AssuranceADAPModelMatePhraseJiraSalesforceSlack
Education
Universiti Teknologi MARA (UiTM)
Pursued a Bachelor of Business Administration with a focus on Transportation and Mobility Management from 2004 to 2006.
Pursued a Bachelor of Business Administration with a focus on Transportation and Mobility Management from 2004 to 2006.