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Third Party Compliance Analyst
Senior Operations Analyst at KPMG who analyzed 800K+ ServiceNow tickets and built an invoice-parsing AI agent.
United StatesThird Party Compliance Analyst at KPMG
Review third-party requests for compliance and support data analysis, reconciling vendor payments in Excel for audits. Built an AI agent that parses invoices and Excel macros to automate data preparation, saving up to 8 hours per month.
ComplianceData AnalysisExcelAI AgentsVendor ReconciliationAudit Support
Supported KPMG's global risk application, analyzing 800K+ ServiceNow tickets to identify onboarding as a major support driver and implementing self-service solutions. Led data cleanup and validation processes, trained analysts, and supported CRM testing.
ServiceNowExcelPower BIData AnalysisProcess ImprovementData QualityTrainingCRM
Identified that advisor connect rates increased 75% with faster outreach, streamlining workflows to generate $10M+ in additional revenue. Oversaw platform support, automated reports with Python, and built Tableau dashboards.
PythonTableauData AnalysisWorkflow OptimizationRequirements GatheringProduct Development
Grew brokerage platform adoption and updated approved service manuals that improved agent accuracy.
Business DevelopmentDocumentationProcess Improvement
Supported proprietary forecasting applications and built bespoke managed account and performance reports. Analyzed client portfolios and created financial roadmaps to help clients achieve long-term goals.
Financial AnalysisPortfolio ManagementReportingForecasting
Bachelor of Science in Computer Science from Southern New Hampshire University.
Google Data Analytics Certificate from Coursera.
Google IT Automation with Python Certificate from Coursera.
Profile sourced from Himalayas.