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Arun mitra
Looking for a jobExecutive – Quality
Software Test Engineer at CodeClouds IT Solutions Pvt. Ltd. who tested e-commerce and CRM workflows for release readiness.
IndiaExecutive – Quality at CodeClouds IT Solutions Pvt. Ltd.
Experience
Executive – Quality
Performed manual testing of e-commerce web applications and executed functional, regression, smoke, UI, and cross-browser checks. Tested CRM modules and admin panels, identified and documented defects, and conducted technical checks including HTTP/2, SSL, and performance reviews.
Manual TestingFunctional TestingRegression TestingSmoke TestingUI TestingCross Browser TestingEnd To End TestingCRM TestingAdmin Panel TestingHTTP2SSLRedirect ValidationRobots.TxtSafeBrowsingGTmetrixPageSpeed InsightsWebPageTestPostmanJiraExcelGoogle Docs Sheets
Assistant Executive – Quality
Executed structured functional and UI test cases to check application stability and compliance with requirements. Assisted with CRM workflow and backend-logic validation, pre-deployment checks, and release quality checkpoints.
Functional TestingUI TestingCRM TestingBackend TestingTest case executionDefect TrackingRelease Validation
Virtual Assistant
Coordinated with international clients and internal teams on project requirements, updates, revisions, and issue clarification. Maintained CRM/business data and project documentation using Excel and internal tools.
Client CoordinationCRMExcelDocumentationCommunication Skills
Customer Support Associate – Non-Voice
Resolved customer and technical issues through chat and email while following service quality standards and SLA timelines. Maintained accurate case notes and developed clear written communication and structured problem-solving skills.
Customer SupportLive ChatEmail SupportSLAProblem SolvingWritten Communication
Inventory Executive
Maintained inventory and stock records in ERP and Excel; prepared periodic inventory and reconciliation reports. Coordinated procurement requisitions and investigated stock discrepancies to support accurate records.
Inventory ManagementERPExcelReconciliationsProcurement
Representative – Operations
Handled inbound customer-service interactions and resolved network/service-related issues while maintaining customer-service standards.
Customer ServiceInbound CallsIssue ResolutionCommunication Skills
Education
CBSE
Completed Higher Secondary education under the Central Board of Secondary Education in 2016.
Completed Higher Secondary education under the Central Board of Secondary Education in 2016.
CBSE
Completed High School education under the Central Board of Secondary Education in 2014.
Completed High School education under the Central Board of Secondary Education in 2014.