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Aryika Singh
Looking for a jobVirtual Customer Associate
HR Executive pursuing people operations, with experience coordinating client onboarding, follow-ups, and confidential records.
IndiaVirtual Customer Associate at Amazon
About
At YouMatter Wellness Centre, I managed client onboarding, scheduling, and follow-ups while maintaining confidential records and coordinating day-to-day workflows.
At Amazon, I manage customer interactions through chat, email, and phone, follow structured service processes, and maintain accurate interaction records.
As School Counselor / Student Support Coordinator at DY Patil World School, Pune, I coordinated workshops and student-support activities and maintained sensitive documentation. I’m seeking opportunities in HR Executive, People Operations, HR Operations, or Recruitment Coordination.
Experience
Virtual Customer Associate
Managed customer interactions through chat, email, and phone while following structured service processes and quality standards. Resolved queries through active listening, probing, clear communication, and appropriate issue escalation.
Customer ServiceCommunication SkillsIssue ResolutionDocumentationProcess AdherenceConfidentiality
Practitioner & Client Management Associate
Managed client onboarding, scheduling, follow-ups, and day-to-day coordination, supporting a structured people-facing workflow. Maintained confidential client records and documentation with attention to accuracy, privacy, and timely updates.
Client OnboardingSchedulingDocumentationConfidentialityCommunication Skills
Education
MIT World Peace University
Pursued a Master of Science in Clinical Psychology, focusing on psychological assessment, counseling, and research methods.
Isabella Thoburn College
Completed a Bachelor of Arts in Psychology, gaining foundational knowledge in psychological theories and research.