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Key Account Manager
Key Account Manager at MultiInsight, managing 100+ ecommerce engagements and building long-term client partnerships.
PakistanKey Account Manager at MultiInsight
Owns a portfolio of ecommerce accounts, acting as the primary client contact for strategy, delivery alignment, retention, and growth. Managed 100+ client engagements, maintained 95%+ client satisfaction, and converted approximately 40% of clients into long-term partnerships.
Account ManagementCustomer RetentionChurn PreventionStakeholder ManagementShopifyCROSEOEmail MarketingHubSpotClickUpNotionGoogle Analytics
Worked directly with ecommerce clients to translate business needs into scalable Shopify solutions, advising on UX, CRO, and performance. Partnered with designers, project managers, and developers to improve delivery quality and client experience.
ShopifyUXCROWebsite PerformanceClient CommunicationProject Management
Built responsive client-facing web experiences and developed a foundation in technical delivery, stakeholder collaboration, and business-focused problem solving.
Frontend DevelopmentResponsive DesignStakeholder Collaboration
Bachelor of Computer Science degree from HITEC University, awarded with a Gold Medal.
Profile sourced from Himalayas.