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Social Media Manager
Social Media Manager at Croccle Internet LLP creating platform-specific strategies, campaign messaging, and audience-focused content.
IndiaSocial Media Manager at Croccle Internet LLP
Develop and execute platform-specific social media strategies aligned with client objectives. Plan paid campaigns, create engaging content, manage content calendars, and analyze performance metrics.
Social Media StrategyCampaign StrategyContent IdeationCopywritingTrend ResearchContent Calendar ManagementCreative Team CoordinationAccount ManagementPerformance AnalysisCommunity Management
Managed and grew client social media accounts, planned and executed paid advertising campaigns on Meta and Google Ads, and coordinated with design and content teams.
Social Media ManagementPaid AdvertisingMeta AdsGoogle AdsClient CommunicationDigital StrategyContent Coordination
Managed daily posts across social media platforms to increase engagement. Responded to customer needs, participated in photoshoots, and executed content planners.
Social Media ManagementContent PlanningCustomer EngagementCommunication Skills
Assisted in creating social media campaigns, researched trending content, prepared marketing materials, and supported video team projects.
Social Media CampaignsContent ResearchMarketing MaterialsContent StrategyVideo Production
Identified methods to reach customers online, collaborated with design staff to create multimedia websites, and conducted market research analysis.
Market ResearchDigital MarketingWeb Design CollaborationCompetitive Analysis
Contacted customers to respond to inquiries and resolve service or billing complaints, including exchanges, refunds, and bill adjustments.
Customer ServiceComplaint ResolutionBillingCommunication Skills
Graduate Diploma in Media Studies from Zealand University, Wellington, New Zealand.
Bachelor of Arts in Sociology from St. Mira's College for Girls, Pune.
Profile sourced from Himalayas.