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aurélia bynen
Looking for a jobDigital Marketing, Web Writing & Video Editing
Digital content creator and editor, self-employed, creating articles, e-books and social media content with digital and AI tools.
FranceDigital Marketing, Web Writing & Video Editing at Self Employed
Experience
Digital Marketing, Web Writing & Video Editing
Created digital content including emails, articles and e-books; edited videos, produced social media content and optimised content. Used digital and AI tools to create visual and audiovisual content.
Digital MarketingWeb WritingVideo EditingContent CreationSocial MediaAI Tools
Insurance Customer Service Adviser
Handled incoming calls and emails, helping customers create their online accounts and directing them to the appropriate department according to their needs.
Customer ServiceCommunication SkillsProblem Solving
Health Insurance Telephone Adviser
Handled incoming calls to inform, guide and assist policyholders with reimbursements, entitlements, Ameli accounts and appointments.
Customer ServiceCommunication SkillsHealth Insurance
Contact Tracing
Handled incoming and outgoing calls about COVID-19 guidance, prepared sick leave certificates, informed close contacts, verified information and supported people without a designated primary care doctor.
Customer ServiceCommunication SkillsCovid 19Data Verification
Customer Service Telephone Operator
Handled incoming calls, orders, returns and exchanges for clothing and pet food brands, and processed customer complaints.
Customer ServiceOrder ProcessingComplaint Handling
Naturopathic Adviser
Took client histories, maintained client files and proposed action plans and advice on nutrition, herbal medicine and nutraceuticals.
NaturopathyNutritionHerbal MedicineClient Management
Education
Medical Secretary Training
Completed Medical Secretary Training in 2024.
Completed Medical Secretary Training in 2024.
Algorithmic Trading Bot Training
Completed Algorithmic Trading Bot Training in 2023.
Completed Algorithmic Trading Bot Training in 2023.
Digital Marketing Training
Completed Digital Marketing Training in 2022.
Completed Digital Marketing Training in 2022.
Faculty of Health Sciences
Completed Nutraceuticals Training at the Faculty of Health Sciences in 2018.
Completed Nutraceuticals Training at the Faculty of Health Sciences in 2018.
Nutrition Adviser / Naturopath Certificate
Earned the Nutrition Adviser / Naturopath Certificate in 2015.
Earned the Nutrition Adviser / Naturopath Certificate in 2015.
French Baccalaureate - Literature
Completed the French Baccalaureate in Literature in 2011.
Completed the French Baccalaureate in Literature in 2011.