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Autumnx User
Looking for a jobBranch Manager
Customer support professional and Branch Manager who handles complaints, creates customer-facing materials, and seeks remote work.
United KingdomBranch Manager at Unknown
About
As Branch Manager, I handle customer enquiries and complaints while balancing daily operations, stock control, and weekly financial reporting. I also create point-of-sale posters used across the area and design and distribute an internal newsletter for multiple branches.
As a Self-Employed Creative, I designed and launched a website for a book and merchandise project and created visual branding and content for social media. I’m seeking remote customer support work where I can contribute ideas and grow into team leadership.
Experience
Branch Manager
Progressed from colleague to Branch Manager within one year, taking responsibility for daily operations and customer service standards. Handles customer enquiries and complaints, balances stock control, financial reporting, and administrative deadlines.
Customer ServiceComplaint ResolutionStock ControlFinancial ReportingAdministrationInternal SystemsPoint of SaleNewsletter Design
Supervisor
Built rapport with customers and responded to individual needs to support customer engagement and retention. Completed daily analytical and numerical tasks accurately while balancing customer service and operational priorities.
Customer EngagementCustomer RetentionAnalytical SkillsNumerical Abilities
Education
Hinckley and Warwickshire College
Completed AS and GCSE qualifications in Media and Graphics.
John Cleveland College
Completed GCSEs in English, Maths, Sciences, ICT and Hospitality.
Google
Completed the Fundamentals of Digital Marketing certification.