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Community Manager (Volunteer)
Customer follow-up and sales support at Summer Hub, connecting skincare customers with relevant products and supporting repeat purchases.
NigeriaCommunity Manager (Volunteer) at YLF
Engaged students and graduates in the community, gathered feedback, and shared insights with the convener. Created polls and discussion ideas based on member responses, using ChatGPT to refine content.
Community ManagementAudience EngagementFeedback CollectionPoll CreationChatGpt
Managed post-purchase customer follow-ups, gathered feedback, addressed concerns, and recommended products to encourage repeat purchases. Maintained customer relationships through personalized communication and tracked follow-up conversations via WhatsApp.
Customer Follow upCustomer Service CommunicationsFeedback CollectionRelationship BuildingCross SellingUpsellingProduct RecommendationsComplaint HandlingWhatsApp
Completed training focused on organization, planning, scheduling, reminders, task coordination, and foundational administrative support.
OrganizationPlanningSchedulingRemindersTask CoordinationAdministrative Support
Pursuing a B.Tech. in Environmental Biology, with expected completion in August 2026.
Pursuing a B.Tech. in Environmental Biology, with expected completion in August 2026.
Completed training in virtual assistance and executive assistance, focusing on organization, planning, scheduling, and administrative support.
Profile sourced from Himalayas.