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Ayomide Nwankwo
Looking for a jobLearner Support
Learner Support at BYU-Pathway, helping learners navigate courses, enrollment, and online learning resources.
NigeriaLearner Support at BYU-Pathway
Experience
Learner Support
Communicate with 50-60 learners from diverse backgrounds, using active listening, empathy, and clear communication to understand concerns and provide accurate and timely solutions or referrals. Respond to learners' questions about programs, courses, and enrollment processes, and guide them through online learning platforms.
Communication SkillsActive ListeningEmpathyProblem SolvingCustomer SupportRemote WorkGoogle Workspace
Education
Ensign College
Pursuing a Bachelor of Applied Science in Communication, anticipated completion in September 2027.
Pursuing a Bachelor of Applied Science in Communication, anticipated completion in September 2027.
Alison
Completed a Diploma in Customer Service through Alison.
EF SET
Earned an English Language Proficiency Test C2 certification from EF SET.