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IT Support Officer
IT support professional at Do-estdot International Schools who maintained school internet infrastructure and supported staff and students.
NigeriaIT Support Officer at Do-estdot International Schools
Provided day-to-day IT support to staff and students, handling hardware, software, and network issues. Maintained school internet infrastructure and logged faults and resolutions using an Excel-based tracking sheet.
Windows 10 11hardware troubleshootingNetwork SupportExcelIT Asset Management
Delivered IT support across multiple business departments, resolving hardware, software, and connectivity issues. Supported Sage Line 50 users and maintained IPNX network connectivity.
Sage Line 50IPNXNetwork TroubleshootingData Backuphardware troubleshootingWindows 10 11
Rotated across IT, finance, and operations units, gaining exposure to enterprise systems and business processes. Assisted the finance team with data entry and reconciliations on Sage Line 50.
Sage Line 50Data EntryReconciliationshardware troubleshootingIT Support
Carried out networking and internet troubleshooting tasks across multiple sites, supporting connectivity and developing practical technical skills.
NetworkingInternet TroubleshootingRemote Support
Handled customer enquiries and product support, developing communication and commercial awareness skills in a retail environment.
Customer ServiceCommunication SkillsRetail
B.Eng. in Computer Engineering with Second Class Upper (2:1). Graduate Member of the Nigerian Society of Engineers.
Graduate Member of the Nigerian Society of Engineers.
NYSC Discharge Certificate.
Certificate of Completion for Soft-Skills Training.
Profile sourced from Himalayas.