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Ayoola Olashore
Open to opportunitiesClient Success & Account Coordinator
I build client retention, revenue growth, and seamless onboarding across service-led teams.
NigeriaClient Success & Account Coordinator at Elevare Homes
About
I've improved client retention by 30% and revenue by 25% at Cosmo Concierge through proactive onboarding, support, upselling, and consistent follow-ups. At Elevare Homes, I coordinate real estate client communication, documentation, onboarding, and stakeholder handoffs throughout the engagement lifecycle.
My experience also includes managing more than 1,000 client accounts daily at Polaris Bank with a 98% customer satisfaction rate, leading a 12-person sales team at Skye Bank, and securing accounts worth over ₦3 billion. I bring 12+ years of customer success, account management, CRM, sales, compliance, and administrative support experience.
Experience
Client Success & Account Coordinator
Serves as the primary point of contact for real estate clients, coordinating inquiries, follow-ups, documentation, and ongoing communication. Supports client onboarding and maintains organized client records.
Client OnboardingAccount ManagementCRM ManagementDocumentation
Educational Assessment Scorer
Evaluated and scored Grade 3–8 student assessments using standardized rubrics, focusing on reading comprehension, writing, and critical thinking. Maintained productivity and quality standards while adhering to strict scoring protocols.
AssessmentsScoringReading ComprehensionWritingCritical ThinkingAttention To Detail
Client Success Manager
Increased client retention by 30% through efficient onboarding and proactive support. Streamlined administrative processes, reducing project turnaround time by 40%, and boosted revenue by 25% through upselling.
Education
Career Forte
Diploma in Customer Service from Career Forte.
University of Lagos
Bachelor of Science in Political Science from the University of Lagos, Nigeria.