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Azuka Einstein
Looking for a jobAppointment Setter
Customer Service Representative with experience at Pearl Sovereignty, resolving customer complaints and maintaining CRM records.
NigeriaAppointment Setter at Pearl Sovereignty
Experience
Appointment Setter
Responded to customer inquiries via phone and email, resolved complaints, maintained CRM records, and scheduled appointments.
Customer SupportCRMAppointment SchedulingCommunication SkillsComplaint Resolution
Customer Service Representative
Assisted parents, students, and visitors with inquiries, handled communications, resolved complaints, and prepared service reports.
Customer SupportCommunication SkillsComplaint ResolutionRecords ManagementReporting
Customer Service Representative
Served as first point of contact, resolved inquiries, processed registrations, and coordinated communication between departments.
Customer SupportCommunication SkillsData EntryCoordination
Customer Service Representative
Provided information about services, responded to inquiries, maintained records, and followed up with prospective customers.
Customer SupportCommunication SkillsRecords ManagementFollow up
Virtual Assistant/Customer Support Intern
Conducted lead generation and researched target businesses to support sales outreach. Completed the Career Enhancement Internship Program with a certificate.
Lead GenerationCustomer SupportVirtual AssistantData EntryCRM
Education
Dakins
Customer service representative certification from Dakins.
Afriment
Customer service representative certification from Afriment.
Microsoft
Certification in Microsoft Word, Excel, and PowerPoint.
Niger Delta University
Bachelor of Agriculture in Soil Science from Niger Delta University, completed in 2014.
Bachelor of Agriculture in Soil Science from Niger Delta University, completed in 2014.