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Sales Representative/Receptionist
Customer care professional with expertise in sales and communication.
KenyaSales Representative/Receptionist at Future Development Corporation Limited
Managed customer relations and marketed glass and aluminium products. Handled receptionist duties and supported sales initiatives.
Customer ServiceSalesMarketingReceptionist Duties
Managed customer relations and actively engaged in the marketing of glass and aluminium products. Served as a Sales Representative and Receptionist, handling diverse client needs.
SalesCustomer ServiceMarketingGlass Products
Provided comprehensive customer care services, including receiving calls and replying to emails. Engaged with customers in German to deliver top-notch solutions and support.
Customer ServiceGerman
Pursued a Bachelor of Arts in German Literature, focusing on the study of German literary works and cultural contexts. Developed strong analytical and linguistic skills.
Completed a Pre-University program at Studienkolleg Muenster, preparing for higher education in Germany. Focused on academic subjects relevant to future university studies.
Obtained a Certificate in German from Goethe Institute Nairobi, demonstrating proficiency in the German language. Achieved a 'Gut' (Good) grade.
Completed a Diploma in Business Management, gaining foundational knowledge in business operations and administration.
Pursued a Bachelor of Arts degree with a focus on German Literature, developing strong analytical and linguistic skills.
Completed a Pre-University program to prepare for higher education in Germany.
Attained an Advanced Diploma in German Literature, deepening knowledge of German language and culture.
Obtained a Certificate in German with a 'Gut' (Good) grade, establishing a strong foundation in the German language.
Completed secondary education, achieving a C (plain) grade in the Kenya Certificate of Secondary Education.
Provided customer care support, receiving calls and replying to emails. Engaged with customers in German to deliver top-notch solutions.
Communication SkillsCustomer ServiceGermanProblem Solving
Responsible for opening new customer accounts. Supported banking operations and customer onboarding processes.
SalesCustomer ServiceFinancial Services
Responsible for the opening of new customer accounts, ensuring compliance with bank procedures. Contributed to expanding the bank's client base through effective sales strategies.
SalesBanking OperationsCustomer ServiceFinancial ProductsCompliance
Focused on opening new customer accounts and delivering excellent customer care services. Supported clients with their banking needs and inquiries.
Customer ServiceBankingSalesFinancial ServicesData Entry
Facilitated the opening of customer accounts and provided comprehensive customer care services. Ensured efficient processing of banking transactions.
SalesCustomer ServiceAccount ManagementBanking Operations
Headed the German language department, teaching German across all classes and setting exams. Offered guidance and counselling services to students.
Curriculum DevelopmentCounselingEducation
Headed the German language department, overseeing curriculum and instruction. Taught German across all classes, set exams, and provided guidance and counseling to students.
Curriculum DevelopmentCounselingTeaching
Operated as a call centre agent, primarily focusing on marketing products. Engaged with customers in English to promote various offerings.
Call Center OperationsProduct MarketingEnglish CommunicationCustomer EngagementTelemarketingSales CallsData Management
Marketed various products to customers through inbound and outbound calls. Engaged with clients to promote services and achieve sales targets.
Call Center OperationsProduct MarketingSalesTelemarketingClient Engagement
Completed primary education, obtaining the Kenya Certificate of Primary Education.