Bephen Memba

About

Experience

1. Medical Sales Representative

   Successfully achieved over 80% of monthly sales targets by generating prescription demand through field visits to doctors, hospitals, and pharmacists. Expanded territory reach by opening over 20 new client accounts, contributing to a 15% increase in market share.

   SalesMarket AnalysisData AnalysisCRM

2. Pharmacy Assistant & Cashier

   Managed inbound calls from patients and pharmacies, enhancing communication and problem-solving skills. Processed cash transactions and ensured accurate financial reporting.

   Customer ServiceInventory ManagementCommunication Skills

3. Customer Care Representative

   Acted as liaison between patients, doctors, and pharmacies for prescription and insurance coordination. Provided excellent support and override services for pharmacy staff.

   Customer ServiceInsurance Verification

Education

1. University of Eldoret

   Focused on environmental science principles and practices. Gained a comprehensive understanding of ecological systems and sustainability.

2. University of Eldoret

   Completed a specialized program in Environmental Impact Assessment. Acquired skills in evaluating environmental effects of projects.

3. Bells Computer College

   Undertook training in various computer applications. Developed proficiency in essential software tools.

4. Naivasha Girls High School

   Completed secondary education, achieving a Grade B (Plain). Developed a strong academic foundation across various subjects.

5. Bahati Girls Primary School

   Completed primary education, achieving 368 marks. Built foundational knowledge and skills.