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Volunteer Treasurer
Banking operations professional at KCB Bank Kenya Limited who processed 100–200 daily customer transfers, including SWIFT and RTGS payments.
NamibiaVolunteer Treasurer at Local Church
Receive, count, and record offerings and donations, bank collections weekly, and prepare monthly financial reports using Microsoft Excel. Present financial reports to church leadership and ensure accuracy and confidentiality.
ExcelFinancial ReportingRecord keepingFinancial ControlConfidentiality
Organised and facilitated Vacation Bible School activities, coordinating volunteers, schedules, resources, and logistics.
Event CoordinationVolunteer ManagementOrganizationCommunication Skills
Provided operational and supervisory support in a high-volume retail banking environment, processed loan and credit card applications, and assisted with complex customer and payment issues. Trained branch staff on loan products and maintained compliance with KYC and AML regulations.
Currently enrolled in Data Analysis Training, expected to be completed in the future.
Completed the Professional Foundations / Leadership & Professional Foundations programme.
Completed professional development programmes in Virtual Assistance and Professional Foundations.
Completed a Master of Commerce in Finance with a focus on Investment Management, including research on cross-border remittances.
Earned a Bachelor of Commerce with a Finance option.
Retail BankingTransaction ProcessingCredit OperationsKYCAMLCustomer ServiceCorporate Trainer
Processed high volumes of customer transfers including RTGS and SWIFT payments, investigated payment exceptions, and balanced teller cash. Supported account reconciliations and maintained accurate transaction records.
SwiftRTGSSWIFT MT103MT202Transaction ProcessingPayment InvestigationReconciliationsTeller OperationsCustomer Service
Supported programme administration, logistics, and coordination for community activities, assisting with organising resources and schedules.
Program CoordinationLogisticsEvent PlanningVolunteer Management
Managed a monthly mortgage sales target of approximately KES 10 million, conducted credit assessments, and prepared mortgage applications for credit team approval. Liaised with property valuers, developers, and customers to progress applications.
Mortgage SalesCredit AssessmentCustomer Relationship ManagementDocumentationLoan Processing
Profile sourced from Himalayas.