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Product Consultant
Product consultant at Raptor CX Consulting configuring support AI agents and building a RAG copilot that avoids unsupported answers.
IndiaProduct Consultant at Raptor CX Consulting
Led a Middle East client project end to end, including kickoff, requirements, BRDs, testing, and go-live. Configured AI agents for a consumer-electronics support team and built API integrations with ServiceNow.
AI AgentsPrompt DesignGuardRailsAPI IntegrationServiceNowProject ManagementBRDsUAT
Led implementations of a travel and expense platform for 3 enterprise clients, including requirements, BRDs, and workflow design. Planned and ran UAT and go-live for 5 projects and delivered demos and training.
Requirements GatheringBRDsUATWorkflow DesignAPI IntegrationPostmanStakeholder ManagementTraining
Completed the Ethics in the Age of Generative AI certification in October 2026.
Completed the Ethics in the Age of Generative AI certification in October 2026.
Completed the Introduction to Model Context Protocol certification in October 2026.
Completed the Introduction to Model Context Protocol certification in October 2026.
Completed the Building with the Claude API certification in October 2026.
Completed the Building with the Claude API certification in October 2026.
Pursued a Bachelor of Technology in Computer Science, achieving a CGPA of 9.
Completed Senior Secondary education with a percentage of 75%.
Profile sourced from Himalayas.