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Director – Human Resources
I build scalable, AI-enabled HR functions for GCCs, shared services, and technology organizations.
IndiaDirector – Human Resources at GlobalStep Services Pvt Ltd
Partner with the CEO to lead the end-to-end HR function for India operations, covering 800+ employees. Built and streamlined HR processes, introduced AI-driven recruitment, and implemented HR CoE model.
HR StrategyAI driven Recruiting (HR Tech)Performance ManagementCompensation StructuresHR COELeadership Hiring
Led people strategy for 4 global entities, mentoring an HR team supporting 4,000+ associates. Built the HR function from the ground up, improved engagement and retention by 9%, and led Workday implementation.
HR StrategyWorkday ImplementationHR AnalyticsSuccession PlanningDE&ICompensation BenchmarkingEmployee EngagementHR Transformation
Planned department targets and strategy, and owned the end-to-end Performance Management System. Led employee engagement surveys, attrition management, and retention strategy.
Performance ManagementEmployee EngagementAttrition ManagementRetention StrategyGrievance Resolution
Led HR for the Western Region ITO division, directing a team of HR Business Partners supporting 2,000+ employees. Partnered with business leaders to design programs aligned to strategic goals.
HR Business PartneringEmployee EngagementBudget ManagementAttrition ManagementChange Management
Owned complete HR responsibility for the Pune center. Managed end-to-end employee lifecycle from onboarding to offboarding.
Employee Lifecycle ManagementOnboardingOffboarding
Led HR for the Pune center (270+ employees) and supported the Hyderabad center on all HR activities. Owned manpower planning, campus hiring, and designed the Buddy Program.
Manpower PlanningCampus HiringPerformance EvaluationCompensation RevisionTraining Needs IdentificationOnsite OrientationVisa Processing
Built foundational HR generalist expertise across induction and new-hire assimilation, employee relations, attrition analysis, HR systems (SAP-HR), internal job postings and exit management, supporting large-scale BPO/ITES operations.
Talent DevelopmentEmployee RelationsAttrition AnalysisSAP HRInductionExit Management
Built foundational HR generalist expertise across induction and new-hire assimilation, employee relations, attrition analysis, HR systems (SAP-HR), internal job postings and exit management, supporting large-scale BPO/ITES operations.
Employee RelationsAttrition AnalysisSAP HRInductionExit Management
Master's in Personnel Management (MPM) with focus on HR and Labour Laws, completed in 2001.
Master's in Personnel Management (MPM) with focus on HR and Labour Laws, completed in 2001.
Diploma in Business Management, completed in 2001.
Diploma in Business Management, completed in 2001.
Bachelor of Commerce with focus on Accounts, completed in 1999.
Bachelor of Commerce with focus on Accounts, completed in 1999.
Profile sourced from Himalayas.