Bibiana Alarcon

Delivery & Operations Manager with 7+ years of experience leading complex, multi-stakeholder programs across consulting, public-sector, and digital workflow environments in Latin America. I specialize in end-to-end delivery coordination, operational governance, workflow design, and cross-functional execution across distributed teams. I translate operational requirements into structured workflows, user flows, execution-ready documentation, and validation processes in collaboration with technical and product-facing teams. I’ve driven measurable efficiency improvements, including a 33% reduction in implementation timelines and a 60% reduction in reporting cycle time through workflow standardization, documentation systems, and AI-assisted reporting practices. Hands-on, I coordinate UAT cycles, issue prioritization, and launch readiness activities—especially in high-variability environments. I manage delivery governance through scope coordination, RAID management (risks, assumptions, issues, dependencies), stakeholder alignment, reporting cadence, and execution monitoring. I bring an operator’s mindset to multi-actor initiatives, supporting accountability across execution quality, delivery continuity, and structured reporting. My approach is grounded in disciplined intake → triage → prioritization → assignment → QA → delivery → retrospective coordination models.