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Biswajit Singh
Looking for a jobSenior Quality Assurance Engineer
Senior Quality Assurance Engineer at Automation Anywhere who reduced Digital Worker process deviation from 75% to 7%.
IndiaSenior Quality Assurance Engineer at Automation Anywhere
Experience
Senior Quality Assurance Engineer
Owned quality evaluation of Digital Workers (Agentic AI), reviewing LLM-generated responses for hallucination, contextual accuracy, guardrail adherence, and data privacy. Drove a structured evaluate-feedback-retrain loop that reduced process deviation from 75% to 7% within a year.
AI LLM EvaluationPrompt EngineeringClaudeCopilotGeminiSQLREST API TestingISO 27001SalesforceVoice AIElevenLabsTeam Leadership
Quality Analyst
Managed a team of engineers on data annotation and human-validation workflows for an Amazon AI/ML model-training program on AWS and Amazon Mechanical Turk. Defined and enforced annotation standards and quality guidelines.
Data AnnotationHuman In The Loop ValidationAWSAmazon Mechanical TurkQuality AssuranceTeam Management
Technical and Sales Associate
Provided direct customer support, troubleshooting and resolving broadband/BT device issues, while contributing to fiber-optics sales.
Customer SupportTroubleshootingSales
Education
T. John Institute of Technology
Bachelor of Engineering in Electronics and Communication from T. John Institute of Technology, Bangalore, completed in 2018.
Bachelor of Engineering in Electronics and Communication from T. John Institute of Technology, Bangalore, completed in 2018.
Shree Jain Vidyalaya
Higher Secondary education from Shree Jain Vidyalaya, Howrah, completed in 2011.
Higher Secondary education from Shree Jain Vidyalaya, Howrah, completed in 2011.