Loading profile…
Loading profile…
Tour Consultant & Ticketing Officer
Tour Consultant & Ticketing Officer at Zeriah Travel & Tours Ltd, booking trips and creating tailored travel packages.
NigeriaTour Consultant & Ticketing Officer at Zeriah Travel & Tours Ltd
Book and issue tickets for various modes of transportation, create and sell travel packages, and provide expert advice on destinations and visa requirements. Handle itinerary changes and resolve travel-related issues.
TicketingTravel PackagesCustomer ServiceItinerary ManagementSupplier CollaborationPayment Processing
Handled bookings and reservations for transport and accommodations using GDS systems. Provided travel advice and prepared detailed itineraries for clients.
GDSReservationsTicketingCustomer Serviceitinerary planning
Completed an Advanced Ticketing/Reservation and Tourism course.
Earned a Bachelor of Arts in History and International Studies from 2017 to 2019.
Earned a Bachelor of Arts in History and International Studies from 2017 to 2019.
Obtained a National Diploma in History from 2014 to 2016.
Obtained a National Diploma in History from 2014 to 2016.
Completed Senior School Certificate Examination (SSCE) from 2007 to 2013.
Completed Senior School Certificate Examination (SSCE) from 2007 to 2013.
Earned First School Leaving Certificate (FSLC) from 2000 to 2007.
Earned First School Leaving Certificate (FSLC) from 2000 to 2007.
Provided high-level support to senior executives, including calendar management and meeting coordination. Handled confidential correspondence and managed office operations.
Executive SupportCalendar ManagementConfidentialityOffice ManagementTravel Logistics
Greeted visitors, directed them to appropriate destinations, and operated the telephone switchboard. Processed and prepared memos, correspondence, and travel vouchers.
Front Desk OperationsPhone HandlingCustomer ServiceAdministrative Support
Handled customer inquiries and provided support, including account opening, online banking setup, and KYC documentation. Resolved issues and managed complaints while cross-selling banking products.
Customer ServiceAccount OpeningOnline BankingKYCComplaint ManagementCross Selling
Received payments by cash, credit card, voucher, and automatic debit. Issued receipts, refunds, and change due, and answered parents' questions about school policies.
Cash HandlingCustomer ServiceAdministrative Support
Profile sourced from Himalayas.