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Sales & Operations Manager
Founder and Sales & Operations Manager at Big Stepper Wears; launched two footwear product lines and increased new customer acquisition by 20%.
NigeriaSales & Operations Manager at Big Stepper Wears
Managed full business operations of a custom footwear business, including sales, customer service, product management, marketing, and financial planning. Collaborated with design teams to launch trend-driven collections, increasing new customer acquisition by 20%.
Sales OperationsProduct Lifecycle ManagementCustomer ServiceMarketingBusiness DevelopmentFinancial PlanningTeam LeadershipMarket ResearchQuality Control
Built strong customer relationships, achieving a 30% increase in repeat business and enhanced customer loyalty. Identified upselling and cross-selling opportunities, supporting a 15% growth in account revenue.
Customer Relationship ManagementUpsellingCross SellingAccount ManagementProblem SolvingCommunication Skills
Led data collection projects across 15+ waste facilities, completing the project 2 weeks early. Trained and supervised a team of 10+ field enumerators, improving data accuracy and collection efficiency by 25%.
Data CollectionProject ManagementTeam SupervisionData AnalysisReportingQuality Assurance
Maintained inventory accuracy at 98%, improving supply chain visibility across produce distribution channels. Managed capital resources and vendor relationships, reducing wastage by 15% through better resource allocation.
Inventory ManagementSupply ChainVendor ManagementProcurementResource AllocationMarket ResearchSales Strategy
Currently pursuing a UI/UX Design course covering wireframing, prototyping, and design tools such as Figma and Adobe XD.
Completed the Sales Representative – From Beginner to Advanced course on Udemy in 2025.
Completed the Sales Representative – From Beginner to Advanced course on Udemy in 2025.
Bachelor of Science in Economics from Lagos State University, completed in 2021.
Bachelor of Science in Economics from Lagos State University, completed in 2021.
Profile sourced from Himalayas.