Bothwell Nokutenda

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Billing Customer Service Representative

Billing Customer Service Representative at Liquid Intelligent Technologies, handling invoices, payment records, and billing discrepancies.

ZimbabweBilling Customer Service Representative at Liquid Intelligent Technologies

About

At Liquid Intelligent Technologies, I prepare customer invoices, record payments, and resolve billing discrepancies. I also maintain financial records and generate billing reports for management. My studies in Financial Intelligence, Financial Compliance, and Risk Management support my interest in protecting financial integrity. I have also handled customer billing inquiries, processed invoice requests, and updated account information.

Experience

Billing Customer Service Representative
Prepare and send invoices, track payments, resolve billing discrepancies, and ensure compliance with financial regulations. Generate billing reports and assist in developing billing policies.
ExcelPowerPointOutlookBillingInvoicingPayment TrackingFinancial ComplianceCustomer ServiceReport Generation
Customer Service Intern
Answered customer billing inquiries, processed invoice requests, and resolved complaints with empathy. Assisted customers with website navigation and order placement.
Customer ServiceCommunication SkillsProblem SolvingAccount ManagementEmpathy

Education

Chinhoyi University of Technology
Master of Science in Strategic Management in progress, expected to complete in 2027.
Master of Science in Strategic Management in progress, expected to complete in 2027.
Great Zimbabwe University
Completed a Risk Management and Insurance Course with a Merit grade in 2026.
Completed a Risk Management and Insurance Course with a Merit grade in 2026.
Bindura University of Science Education
Bachelor of Commerce Honors Degree in Financial Intelligence with a major in Financial Compliance and Risk Management, completed in 2024.
Bachelor of Commerce Honors Degree in Financial Intelligence with a major in Financial Compliance and Risk Management, completed in 2024.

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About

Experience

Billing Customer Service Representative

Prepare and send invoices, track payments, resolve billing discrepancies, and ensure compliance with financial regulations. Generate billing reports and assist in developing billing policies.

ExcelPowerPointOutlookBillingInvoicingPayment TrackingFinancial ComplianceCustomer ServiceReport Generation

Customer Service Intern

Answered customer billing inquiries, processed invoice requests, and resolved complaints with empathy. Assisted customers with website navigation and order placement.

Customer ServiceCommunication SkillsProblem SolvingAccount ManagementEmpathy

Education

Chinhoyi University of Technology

Master of Science in Strategic Management in progress, expected to complete in 2027.

Great Zimbabwe University

Completed a Risk Management and Insurance Course with a Merit grade in 2026.

Bindura University of Science Education

Bachelor of Commerce Honors Degree in Financial Intelligence with a major in Financial Compliance and Risk Management, completed in 2024.