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Project Manager
Project Manager at New Era Technology who grew the JFK / NTO program from ~$5M to $20M+.
United StatesProject Manager at New Era Technology
Grew the JFK / NTO program from ~$5M to $20M+ through scope expansion and direct client relationships. Manages up to 20+ concurrent client projects across infrastructure and network engagements, ensuring delivery against SLAs and PMO governance.
Project ManagementSLA ManagementPMO governanceRAID ManagementChange ControlCiscoNetwork InfrastructureLAN WANWirelessIPTCybersecurityVendor ManagementStakeholder ManagementCross functional Leadership
Directed Territory Sales Representatives and set zone profitability strategy and retail service standards. Analyzed weekly sales KPIs to manage distribution, merchandising, and pricing goals.
Sales ManagementKPI AnalysisRouting EngineeringDistributor ManagementStrategic Planning
Owned multiple simultaneous projects end to end, ensuring delivery met contractual SLAs. Implemented project processes, procedures, and change-control practices in collaboration with customer stakeholders.
Project ManagementSLA ManagementChange ControlBudget ManagementStakeholder Management
Developed forecasting strategies and anticipated future IT needs. Built project plans from objectives, technology, systems, and information specifications, monitoring plans against milestones and budget.
Program ManagementForecastingProject PlanningBudget ManagementRisk ManagementStakeholder Management
Owned product requirements and delivery for an in-house enterprise CRM, defining wireframes and validating billing-trigger logic. Ran CRM delivery on an agile cadence, owning sprint planning and UAT sign-off.
Product ManagementCRMAgile ScrumUATRequirements AnalysisWireframingSQLData AnalysisProject Management
Documented and analyzed back-office business processes for a broker-dealer and recommended functional improvements. Built reports and dashboards in Excel/VBA and designed business-analysis systems to flag abnormal broker activity.
Business AnalysisExcelVBAReportingDashboardingProcess ImprovementSharePointMicrosoft Visio
Managed contracts and multiple simultaneous project sites from pre-award through completion, overseeing superintendents, engineers, and tradesmen for quality, safety, and regulatory compliance. Prepared monthly business reviews and negotiated subcontracts and change orders.
Project ManagementContract ManagementConstruction Managementvendor negotiationFinancial Reporting
Provided advisory services in a consulting capacity, supporting client engagements and project delivery.
ConsultingAdvisoryClient Engagement
Executive MBA program at Wagner College in New York, USA.
Bachelor of Science in International Business from Wagner College in New York, USA.
Profile sourced from Himalayas.