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Chief Operating Officer
COO at Cloud 9 ERP Solutions, growing services revenue 23% and reducing Azure cloud spend 21%.
United StatesChief Operating Officer at Cloud 9 ERP Solutions
Serve as COO for a remote-first Acumatica ERP integrator, owning enterprise technology operations and leading a 20-person distributed team. Increased services revenue 23% year-over-year, grew consultant utilization by 9%, and reduced cloud spend 21%.
AcumaticaMicrosoft 365AzureAzure SQL Managed InstanceERPCloud OperationsLeadershipAI StrategyComplianceVendor Management
Supports corporate fundraising events and Wish Kid visits.
Senior technology and security executive for a fintech insurance services provider, owning IT strategy, cybersecurity, SOC 2 compliance, and cloud infrastructure. Achieved SOC 2 certification and led full migration to Microsoft Azure.
CybersecuritySOC2AzureCloud MigrationIT strategyVendor ManagementBudgeting
Oversaw all post-sales delivery for an Acumatica ERP integrator, managing Implementation, Development, Support, and Client Success. Achieved 96% client retention and built project governance frameworks.
AcumaticaERPProject GovernanceClient SuccessDelivery Management
Managed all fundraising and granting operations, building partnerships with Autism Speaks, Make-A-Wish, St. Jude's, and others.
FundraisingGrant ManagementPartnership Building
Developed and executed enterprise technology strategy enabling scale from 230 to 430+ retail locations and revenue growth from $275M to $750M. Led migration to Microsoft Azure, implemented ITIL-based ITSM, and maintained PCI-DSS compliance.
IT strategyAzureITILITSMPCI DSSDynamics 365Mas500 SageIQmetrixLeadershipBudgeting
Earned a Bachelor of Science in Computer Science.
Completed a Mini MBA for Tech Executives program.
Profile sourced from Himalayas.