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Brittany Ulrich
Looking for a jobCase Manager
I manage complex social-service and correctional cases, coordinating compliant, client-centered plans that support rehabilitation and stability.
United StatesCase Manager at Franklin County Community Based Correctional Facility
About
I'm currently a Case Manager at Franklin County Community Based Correctional Facility, where I manage 25–40 residents and conduct 30+ monthly risk and needs assessments. I build individualized success plans using Risk-Need-Responsivity principles while maintaining full documentation compliance.
Previously, I investigated child abuse and neglect allegations at Fairfield County Job & Family Services and prepared case files, reports, and recommendations for legal proceedings. At Franklin County Job & Family Services, I resolved complex benefits cases, represented the department in state hearings, and supported accurate, compliant eligibility determinations.
My background also includes mental health support at Nationwide Children's Hospital, developmental-disability services, staff training, crisis intervention, and customer-service leadership. I bring a practical, client-focused approach to coordinating services, resolving difficult issues, and supporting people through high-stakes situations.
Experience
Case Manager
Delivers comprehensive case management services within a community-based correctional facility, conducting risk/needs assessments and developing individualized success plans. Manages a caseload of 25-40 residents and collaborates with interdisciplinary teams to coordinate services.
Case ManagementRisk AssessmentORASPREATCUODARARNRCrisis InterventionDocumentationCompliance
Social Service Worker III
Developed case strategies aligned with state regulations and conducted investigations into child abuse and neglect allegations. Collaborated with legal teams and social service agencies to coordinate actions for court proceedings.
Case ManagementInvestigationDocumentation
Education
Columbus State Community College
Earned an Associate of Applied Science degree in Social & Human Services.