Bruno Silveira

Founder | AI Automation Consultant

Founded and led an AI automation studio helping SMBs scale support and sales without adding headcount. Built custom AI agents and chatbots for WhatsApp, Instagram, websites and CRMs; AI SDR workflows for lead qualification and multichannel outreach; GPT integrations with Make, Pipedrive and RD Station; and real-time dashboards. Clients in healthcare, education, retail and real estate.

Sales AutomationCRM IntegrationWhatsApp AutomationPipedriveRD StationGPTMulti Channel Cadences

Customer Support Specialist

Customer SupportCustomer SuccessCustomer RetentionChargebacks

Content Writer & Content Curator

Wrote and curated articles on science, physics, technology, photography, arts and current affairs for Mistérios do Mundo, one of Brazil's largest science and curiosities portals (20M+ monthly page views, 7M+ Facebook followers). Adapted complex topics into accessible, SEO-oriented content optimized for social sharing and organic traffic.

SEO Link Builder

Outreach and negotiation with partner companies to publish guest articles for link building campaigns. Wrote SEO-focused copy designed to earn quality backlinks and improve organic search rankings.

Digital Marketing Analyst

Ran digital and performance campaigns across social media, email marketing, Google AdWords, display, SMS and website for a leading Brazilian ultrasound training center. Audited and improved SEO, managed day-to-day work with advertising agencies (creative approval, project specs), and produced campaign performance and real-time traffic reports.

Digital Marketing Analyst

Worked across client accounts including ZEISS, Colgate, FMW, Metatex and Samsung. Created content for campaigns on Facebook, Twitter, Instagram, blogs and websites; managed social media, social customer service (SAC 2.0), email marketing and Google AdWords; tracked and reported campaign metrics; ran SEO audits with Raven Tools and SEMrush.

Operations Coordinator

Digital agency specialized in email marketing and CRM. Managed the intake, approval and tracking workflow for all campaign assets; analyzed campaign metrics and presented results to clients; owned post-sale follow-up to ensure delivery quality and client satisfaction; worked with email platforms (Akna, Rocket) and tracking tools such as HasOffers.

Communications & Social Media Analyst

Managed the Chrysler Brazil account and group brands (Jeep, Dodge, RAM). Created social media content, handled social customer service (SAC 2.0) and monitored metrics; improved brand website performance; planned and ran display campaigns on major Brazilian portals (Terra, InfoMoney, Estadao, Folha) using ad servers, Hootsuite, Facebook Ads, Google Analytics and AdWords.

Freelance Marketing Analyst

Delivered marketing and communication projects for small and medium businesses, creating social media and blog content, supporting SAC 2.0, running email marketing activities, and conducting market research. Managed project consistency and analyzed performance metrics to support ongoing improvements.

Social Media ContentEmail MarketingSAC 2.0 SupportMarket ResearchPerformance AnalysisContent StrategySMB Marketing