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Bukky User
Looking for a jobCustomer Support Representative
Customer Support Representative at Flexicash Microfinance Bank, supporting PalmPay onboarding and app users.
NigeriaCustomer Support Representative at Flexicash Microfinance Bank
Experience
Customer Support Representative
Assisted customers with registration and onboarding for the PalmPay app. Handled outbound support calls to approximately 1,000 customers daily and provided WhatsApp support to approximately 500 customers daily.
Customer ServicePhone SupportWhatsApp SupportCustomer OnboardingRegistrationIssue ResolutionData EntryDocumentationMicrosoft OfficeCommunication SkillsProblem Solving
Laboratory Attendant
Assisted with laboratory operations, documentation, and safety procedures.
laboratory operationsDocumentationSafety Procedures
Academic Staff
Taught Home Economics and Basic Science. Managed records and communicated effectively with students and staff.
TeachingRecord keepingCommunication Skills
Education
Enugu State University of Science and Technology
Bachelor of Science in Microbiology from Enugu State University of Science and Technology, completed in 2021.
Bachelor of Science in Microbiology from Enugu State University of Science and Technology, completed in 2021.