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Camille Richet
Open to opportunitiesOperations and Business Analyst
I improve operations through process analysis, reporting, workflow redesign, and data-driven decision-making.
United KingdomOperations and Business Analyst at Camille Richet
About
At Cat in a Flat, I built KPI frameworks and operational reporting across multilingual support operations, identified a 20-hour weekly capacity shortfall after a restructure, and redesigned onboarding to reduce time to competency from around three months to two weeks.
I've also supported workforce planning, capability reporting, and company-wide training at Adarma; handled high-value investor transactions at BNY Mellon; and led performance improvement across multilingual banking teams at Sykes. I translate stakeholder needs into practical process, reporting, documentation, and automation improvements while continuing to develop Power BI, SQL, and data modelling skills.
Experience
Operations and Business Analyst
Business and operations professional with experience analysing business processes, gathering requirements, improving workflows, and using data to support decision-making across customer operations, financial services and technology environments.
Requirements GatheringKPI ReportingProcess MappingDashboardingBusiness Process ImprovementOperational AnalysisStakeholder EngagementRoot Cause AnalysisChange ManagementData Driven Decision MakingPower BISQLExcelJavaScriptHTML CSS
Education
Codeop
Completed a Full Stack Development Bootcamp, developing applications using JavaScript, SQL, relational databases, and REST APIs.
Beijing International Chinese College
Studied Chinese language at the Beijing International Chinese College.
Sorbonne Nouvelle University
Earned a Bachelor's Degree in Modern Languages with a focus on Spanish and English Translation.