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Candice Booysen
Looking for a jobIntake Specialist
Intake Specialist at Punchwork Law, preparing workplace justice and EEOC case summaries for attorney review.
South AfricaIntake Specialist at Punchwork Law
Experience
Intake Specialist
Conducts client intake interviews for workplace justice and EEOC matters, prepares case summaries, and maintains confidential records.
Client intakeCase ManagementConfidential documentationAppointment SchedulingCommunication Skills
Operations Associate & Research Manager
Managed day-to-day administrative operations for remote teams, conducted business research, and improved operational efficiency.
Operations ManagementBusiness ResearchProcess ImprovementDocumentationCommunication Skills
Appointment Setter
Scheduled and confirmed 15-20 appointments daily, maintained client records in Zoho CRM, and managed follow-up communications.
Appointment SchedulingZoho CRMCustomer ServiceCommunication SkillsCalendar Management
Administrative Receptionist
Managed front desk operations, appointment scheduling, and client records, ensuring a positive customer experience.
Front Desk OperationsAppointment SchedulingCustomer ServiceRecords ManagementPayment Processing
Administrative Beauty Specialist
Managed appointment bookings, maintained confidential client records, and supported therapists with administrative tasks.
Appointment SchedulingConfidential documentationCustomer ServiceAdministrative SupportRecords Management
Receptionist
Managed reception and front desk operations, scheduled appointments, and processed payments while maintaining client records.
ReceptionAppointment SchedulingCustomer ServicePayment ProcessingRecords Management
Secretary Assistant
Provided administrative support to school management, prepared correspondence, and managed front office enquiries.
Administrative SupportCorrespondenceFiling SystemFront OfficeStudent Records
Education
Mzansi Empowerment Academy
Completed Bookkeeping training in 2023.
Completed Bookkeeping training in 2023.
Mzansi Empowerment Academy
Completed Payroll Administration & Software training in 2023.
Completed Payroll Administration & Software training in 2023.
Alison
Earned a Virtual Assistant Certification in 2023.
Earned a Virtual Assistant Certification in 2023.
TEFL Universal
Earned a TEFL/TESOL Certificate (120 Hours) in 2021.
Earned a TEFL/TESOL Certificate (120 Hours) in 2021.
Young People @ Work
Completed Basic Administration training in 2021.
Completed Basic Administration training in 2021.
College of Cape Town
Studied International Beauty Specialist from 2012 to 2014.
Studied International Beauty Specialist from 2012 to 2014.
ACTC Computer Training Centre
Completed a Basic Computer Course from 2010 to 2011.
Completed a Basic Computer Course from 2010 to 2011.
Cape Peninsula University of Technology
Studied Travel & Tourism Management starting in 2008.
Studied Travel & Tourism Management starting in 2008.