Carlos Gonzalo Herran Guerrero

Technical Project Manager

Tata Consulting Services

Served as quality-control bridge between engineering teams and executive Shiproom for Windows OS release cycles, preparing decision-ready bug documentation. Managed out-of-cycle emergency bug submissions and maintained release coordination within Windows Servicing Department.

Release ManagementRisk AnalysisStakeholder ManagementWindowsBug TriageAgile

Agile IT Project Manager

Tata Consulting Services

Managed financial governance across 13 concurrent IT projects, tracking burn rates and budget consumption. Escalated budget variances to VP leadership and optimized resource allocation to keep spending within approved limits.

Financial GovernanceBudget ManagementResource AllocationRisk ManagementAgileStakeholder Management

North America Customer Success Program Manager

Spearheaded operational workstreams for North America's enterprise transformation to a Network-as-a-Service model. Directed global New Service Introductions and architected customer metrics aligned with TSIA frameworks.

Program ManagementCustomer SuccessNaaSTSIA FrameworksCross functional LeadershipOperational Execution

Finance Deployment Project Manager

HP Inc

Governed UAT for a multi-year global SAP ERP migration across Americas and Europe, maintaining operational continuity. Validated Golden Transactions during Go-Live Windows and managed transport incidents and cutover activities.

SAP ERPUATCutover ManagementProject ManagementRisk ManagementScrum

Program Manager

Managed programs in automotive chord manufacturing.

Program Manager

Flextronics

Managed programs in electronic manufacturing.

Quality Assurance Coordinator

Coordinated quality assurance in a BPO environment.

Product Manager

Microsoft

Led global UI platform release cycle for Windows OS upgrade promotions, ensuring seamless deployment and cross-regional alignment. Enhanced platform stability by managing technical bug triaging and backlog grooming, and co-designed weekly reporting for OS adoption metrics.

Product ManagementRelease ManagementBug TriageBacklog GroomingAgileSprint PlanningReporting

Program Manager, LATAM Supply Chain IT

HP Inc

Served as Business Liaison for a web-based returns management platform used by retailers across Latin America. Governed product backlog and change management for platform updates, ensuring cross-functional alignment.

Supply ChainProduct BacklogChange ManagementStakeholder ManagementLATAM