Carsten Wills

Medical Support Assistant

Independently manage position responsibilities with little supervision, set priorities and deadlines, and provide input for problem solving in team meetings. Receive and submit Request For Services forms, review consults and wait lists, and develop reports to monitor care delivery.

Medical RecordsEMR SystemsMedical TerminologyComputer SchedulingData EntryProject CoordinationAttention To Detail

Administrative Assistant/Medical Records

Worked with providers to overhaul the medical referral process for the Primary Care Clinic. Helped spearhead use of CommonWell for medical records requests and served as Primary Referral Technician for outgoing referrals.

Medical RecordsEMR SystemsMedical TerminologyData EntryProject CoordinationCustomer Service

Administrative Assistant/Real Estate Agent

Produce, review, and distribute purchase and listing contracts for clients. Prepare and host showings, open houses, and Comparative Market Analysis reports, and assist with advertising, scheduling, and community events.

SalesProject CoordinationCustomer ServiceManagementMicrosoft OfficeAttention To Detail

Classroom Technician

Troubleshoot and analyze AV equipment in classrooms, replace and install projector systems, and manage Extron AV systems. Managed work requests through an online ticketing system and inventory for replacement equipment.

AV EquipmentEXTRONTroubleshootingInventory ManagementComputer SchedulingData Entry

Seed Technician

Performed maintenance on coating equipment, ordered parts, and assembled a new continuous batch coater. Coated seed on small scale production up to 12000 lbs and managed processing and storage for one season.

Equipment MaintenanceInventory ManagementProductionAttention To Detail

Assistant Manager

Greeted customers, resolved issues from dissatisfaction, and analyzed claimed damages. Maintained machines, inventory, and employee schedules, and contributed to the business from construction through the first two years.

Customer ServiceManagementInventory ManagementCash HandlingScheduling

Shift Supervisor

Starbucks

Managed the flow of customers and store partner positions, handled constant transactions and multitasking. Prepared even tills and accurate deposits daily, and organized and documented inventory and ordered supplies.

ManagementCash HandlingInventory ManagementCustomer ServiceMultitasking