Chiedza Mucheka

About

Experience

1. Front Desk Assistant

   Welcome and assist visitors, answer calls, and manage appointments and bookings. Maintain organized records and support day-to-day administrative activities.

   Customer ServiceFrontdeskPhone SupportAdministrative SupportAppointment SchedulingRecord keeping

2. Customer Service Representative

   Provided customer service before, during, and after events, responding to enquiries and resolving concerns. Coordinated with team members to ensure timely assistance and managed multiple requests in busy environments.

   Customer ServiceEvent CoordinationCommunication SkillsProblem SolvingTeamwork

3. Receptionist

   Welcomed visitors and directed enquiries, answered calls, and provided administrative support. Maintained a professional front-desk environment and assisted with coordinating visitors and appointments.

   Customer ServiceReceptionFrontdeskPhone SupportAdministrative SupportCommunication SkillsAppointment Coordination

Education

1. Jeppe Education Centre

   Completed secondary education at Jeppe Education Centre from 2014 to 2018.

   Completed secondary education at Jeppe Education Centre from 2014 to 2018.

2. Jeppe Education Centre

   Pursued a Diploma in Hospitality, focusing on hospitality studies.