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Chinaemerem Ogbuagu
Looking for a jobCold Caller / Sales Representative
Customer service representative at NOONES who handled customer enquiries, documented interactions, and coordinated issue follow-up.
NigeriaCold Caller / Sales Representative at United Auto Protection
About
At NOONES, I responded to customer enquiries by phone and email, documented interactions, and coordinated with relevant teams to address issues and share updates.
At United Auto Protection, I spoke with prospective customers, explained services, handled questions and objections, and followed up on conversations. I worked remotely while managing high-volume daily communication and performance targets.
At AMMY Foods, I answered questions about products and services, handled customer concerns, and escalated issues when needed. I’m open to remote customer service opportunities.
Experience
Cold Caller / Sales Representative
Communicated with prospective customers by phone, explained services, and managed high-volume daily communication and performance targets.
Cold CallingSalesClient CommunicationObjection HandlingRemote WorkTime Management
Customer Service Representative
Responded to customer enquiries by phone and email, documented interactions, and coordinated with teams to resolve issues.
Customer ServicePhone SupportEmail SupportDocumentationCRMTicketing SystemsMicrosoft Office
Education
Ebonyi State University
Pursued a Bachelor of Science in Biochemistry, gaining a strong foundation in biochemical principles and laboratory techniques.
Cyberschool
Completed a certificate program in Software Engineering, covering foundational programming and software development concepts.