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Chinenye Jane Okolo
Open to opportunitiesData Entry Lead Specialist
I improve customer communication, lead follow-up, CRM accuracy, and administrative operations.
NigeriaData Entry Lead Specialist at Global Green Enterprise Inc.
About
I've supported client communication, lead qualification, CRM management, and operational workflows across Digital Affluence, Pachus Engineering Ltd., and Global Green Enterprise Inc.
At Digital Affluence, I increased qualified lead volume by 30% through structured outreach, outbound calls, email follow-up, and accurate CRM hand-offs. I focus on clear communication, active listening, empathy, and timely issue resolution.
I've also improved data-processing throughput and reporting accuracy by 20%, reduced document turnaround time by 50%, and maintained audit-ready records with accuracy and confidentiality.
Experience
Data Entry Lead Specialist
Maintained 100% compliance with data integrity and quality standards across large datasets. Improved data-processing workflows, increasing team throughput and reporting accuracy by 20%.
Data EntryData IntegrityData QualityReporting
Appointment Setter
Increased qualified lead volume by 30% within six months through structured outreach and follow-up. Managed outbound calls, email outreach, lead qualification, and strategic follow-ups.
Outbound CallingEmail outreachLead QualificationCRMFollow up
Administrator
Reduced document turnaround time by 50% through administrative process improvements. Served as liaison between executives, vendors, and operational teams.
Administration
Education
Swansea University
Master of Science in Computer Science from Swansea University, UK, completed in 2018.
Master of Science in Computer Science from Swansea University, UK, completed in 2018.
Madonna University
Bachelor of Science in Mass Communication from Madonna University, Nigeria, completed in 2013.
Bachelor of Science in Mass Communication from Madonna University, Nigeria, completed in 2013.