Cj Evangelista

Looking for a job

Service Operations Support

Operations & automation specialist at a US-based offshore staffing agency who automated audit-sheet distribution across 100+ VA folders.

United StatesService Operations Support at US-Based Offshore Staffing Agency

Experience

Service Operations Support
Supervised and monitored operational workflows involving 100+ Virtual Assistants, coordinated client-facing workflows, VA onboarding, placement activities, and quality checks. Designed and implemented workflow automations using Google Apps Script, Make.com, Google Sheets, and APIs to reduce manual workload and improve consistency.
Google Apps ScriptMake.ComGoogle SheetsAPIsWorkflow AutomationCRM Data ManagementProcess Improvement

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Looking for a job

Service Operations Support

Operations & automation specialist at a US-based offshore staffing agency who automated audit-sheet distribution across 100+ VA folders.

United StatesService Operations Support at US-Based Offshore Staffing Agency

Service Operations Support
Supervised and monitored operational workflows involving 100+ Virtual Assistants, coordinated client-facing workflows, VA onboarding, placement activities, and quality checks. Designed and implemented workflow automations using Google Apps Script, Make.com, Google Sheets, and APIs to reduce manual workload and improve consistency.
Google Apps ScriptMake.ComGoogle SheetsAPIsWorkflow AutomationCRM Data ManagementProcess Improvement