Clarence Nyamasoka

I’m a Database & SQL Operations Specialist and Remote IT systems support professional with 5+ years of experience supporting business-critical systems across Linux/WHM/cPanel hosting environments, Microsoft 365, Windows/macOS endpoints, ERP/accounting platforms, and web applications. I’m especially strong in SQL/database reasoning—checking schema assumptions, joins, filters, and output shape—while applying operational safety through data validation, normalization concepts, and backup/restore fundamentals. On the AI side, I evaluate model responses for correctness, missing assumptions, safety, reproducibility, clarity, edge cases, and real-world usefulness. I also contribute to deterministic benchmark task design, prompt verification, rubric-based scoring, technical fact-checking, and clear written feedback. Known for practical troubleshooting and root-cause thinking, I use structured logs, incident triage, access checks, and clear escalation documentation. I also build SOPs and troubleshooting guides that help both technical and non-technical users follow steps confidently and reduce repeat issues.