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Teller Lead
Operational risk and internal controls professional at Scotiabank who advised business units on risk assessments and reported to the Operational Risk Committee.
PeruTeller Lead at PNC Bank
Led teller coaching, cross training, and scheduling; maintained accurate daily balancing, cash reconciliation, and dual control vault procedures. Applied BSA/AML, OFAC, Reg CC, and Reg E requirements in branch operations.
Anti Money LaunderingOFACRegulation CCReg. ECash ReconciliationDual ControlCoachingSchedulingAudit SupportDigital Banking
Advised business units on identifying, assessing, mitigating, and monitoring operational risks. Reviewed risk event treatment plans and presented operational risk information to the Operational Risk Committee.
Operational Risk
Bachelor's degree in Accounting and Finance from Universidad de San Martín de Porres, completed in 2001.
Bachelor's degree in Accounting and Finance from Universidad de San Martín de Porres, completed in 2001.
Excel Power User Certification from CIBERTEC.
Specialization in Human Factors from Universidad Peruana de Ciencias Aplicadas.
Supported business units with operational risk and control self assessments, identifying key risks and controls. Performed quality assurance reviews of risk evaluations completed by business units.
Operational RiskRisk Control Self Assessments (RCSAs)Quality AssuranceRisk IdentificationControl evaluation
Supervised six analysts against loan processing goals and supported sales channels with application status and issue resolution.
SupervisionLoan ProcessingTeam LeadershipIssue ResolutionSales Support
Structured retail lending facilities, resolved credit application issues, and provided credit training to sales channels.
Retail LendingCredit AnalysisCredit TrainingLoan StructuringIssue Resolution
Advised clients on savings, investments, and borrowing; managed a portfolio of 75 high net worth clients.
Client AdvisoryPortfolio ManagementSavingsInvestmentBorrowingHigh Net Worth Clients
Profile sourced from Himalayas.