Comfort Gyamea

About

Experience

1. Customer Service Representative

   Handled customer enquiries and complaints, resolving issues and following up until resolution. Explained products and policies, supported sales, and provided basic technical troubleshooting.

   Customer ServiceComplaint HandlingProduct KnowledgeSales SupportUpsellingTroubleshootingCommunication SkillsRelationship Building

Education

1. Africa College of Aviation

   Diploma in Air Ticketing & Reservation and Travel & Tourism, including Amadeus GDS training in reservations, fare calculation, ticket issue and reissue, itinerary planning and IATA codes.

2. Nakmens Computer Training Institute

   Certificate in Microsoft Word & Excel.

3. St. Stephen's Senior High School

   West African Senior School Certificate (WASSCE).