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Cristian Salido
Looking for a jobSr. Business Process Analyst
Business Process Analyst at Total Information Management Corp. who improved 20+ processes and SLA performance.
PhilippinesSr. Business Process Analyst at Total Information Management Corp.
About
At Total Information Management Corp., I reviewed more than 40 policies, procedures, and practices, identifying internal control breakdowns, regulatory non-compliance, and redundant or costly processes.
I led and developed more than 20 process optimizations to improve SLA performance and reduce handover time. I also built Excel models to track process documentation progress.
At SMART Communications Inc., I audited network team business units for process conformance and supported ISO 22301 certification. I also worked with subject matter experts on IT recommendations and process improvement initiatives for software integration.
At Collins Aerospace, I worked on Airbus A350 XWB programs, creating maintenance documentation and authoring S1000D data modules. Earlier, I worked in material planning and production scheduling.
Experience
Sr. Business Process Analyst
Reviewed over 40 policies and procedures, identifying internal control breakdowns and non-compliance. Led development of over 20 process optimization initiatives and presented weekly reports to stakeholders.
Business Process AnalysisContinuous ImprovementProcess MappingDocumentationStakeholder ManagementMicrosoft OfficeMicrosoft VisioExcel ModelingPolicy WritingCompliance
Process Analyst
Audited network team business units for process conformance and coordinated with stakeholders for optimization. Provided audit support for ISO 22301 certification and prepared compliance reports.
Process AuditingCompliance
Education
Process Doctor Academy
Certified Lean Six Sigma Green Belt from Process Doctor Academy in March 2024.
Certified Lean Six Sigma Green Belt from Process Doctor Academy in March 2024.