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Crystal Efetobore
Looking for a jobRemote Customer Support Representative
Customer Service Representative at Aquaclear Solutions Ltd., resolving customer issues and keeping accurate support records.
NigeriaRemote Customer Support Representative at Aquaclear Solutions Ltd.
Experience
Remote Customer Support Representative
Provided remote support to customers by email, phone, and virtual communication tools, resolving complaints and maintaining accurate records. Managed multiple requests while prioritizing tasks and meeting deadlines.
Customer SupportEmail CommunicationPhone SupportVirtual CommunicationComplaint ResolutionRecord keepingTask PrioritizationTime ManagementRemote Work
Customer Service & Order Coordinator
Handled customer inquiries and coordinated orders from placement through delivery, resolving issues and maintaining accurate documentation. Managed multiple orders and deadlines with close attention to detail.
Customer ServiceOrder CoordinationOrder TrackingDocumentationProblem SolvingAttention To DetailCommunication Skills
Customer Service & Communication Specialist
Managed daily customer interactions with 20+ clients through in-person and phone communication, resolving complaints and maintaining accurate records. Provided clear guidance and handled challenging situations calmly.
Customer ServiceCommunication SkillsComplaint ResolutionRecord keepingProblem SolvingMultitaskingIn Person SupportPhone Support
Education
University of the People
Pursuing a Bachelor's Degree in Health Science, expected to complete in 2028.
Pursuing a Bachelor's Degree in Health Science, expected to complete in 2028.
Federal Polytechnic, Auchi
Earned a National Diploma in Mass Communication.