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Aviation Product & Compliance Consultant
Enterprise SaaS delivery specialist at Cool-Soft – MPAT, translating aviation training and compliance requirements into platform functionality.
United KingdomAviation Product & Compliance Consultant at Cool-Soft
Supporting development, product delivery and implementation of a modern aviation training and compliance platform. Defining business requirements, operational workflows, and functional requirements while coordinating with Product and Engineering teams.
Business RequirementsWorkflow DesignFunctional RequirementsProduct DiscoveryCompliance LogicTraining WorkflowsStakeholder Coordination
Held a broad customer, product, implementation, and operational role across the FL3XX platform. Led customer discovery, implementation planning, onboarding, training, and go-live activities while acting as a bridge between customers, Product, Engineering, and Customer Success.
Customer SuccessSaaS ImplementationProduct ManagementBusiness AnalysisRequirements GatheringUser StoriesAcceptance CriteriaUATRelease ValidationData MigrationIntegrationJiraHubSpotTrelloNotion
Engaged as AIMS subject-matter expert supporting a BCG-led crew optimisation project for flynas. Participated in benchmarking four crew pairing optimisation solutions and reviewed supplier outputs across productivity, cost, FTL, and operational stability.
AIMSCrew Pairing OptimisationBenchmarkingFTLFatigue ExposureOperational AnalysisStakeholder Collaboration
Main administrator for the airline's core operational and crew management system. Gathered requirements from operational departments, managed system configuration, coordinated software updates, and supervised testing and validation of system changes.
AIMSSystem AdministrationRequirements GatheringConfiguration ManagementSoftware updatesTestingValidationOperational ReportingWorkflow Redesign
Customer-facing consultant supporting airline training management and crew operations software implementations. Led onboarding, discovery, configuration, testing, go-live readiness, and customer training.
Customer OnboardingRequirements GatheringSolution ConfigurationTestingGo LiveCustomer TrainingProduct DemonstrationsCustomer Feedback
Managed complex crew training planning across multiple aircraft fleets. Coordinated stakeholders across Flight Operations, Training, and Resource Planning, and produced regular training reports.
In Service Training PlanningStakeholder CoordinationReportingRegulatory ComplianceResource PlanningProcess Improvement
Led airline crew scheduling and operational planning activities in a complex operational environment. Managed stakeholder requirements and balanced operational, regulatory, and commercial requirements when developing planning solutions.
Crew SchedulingOperational PlanningStakeholder ManagementRegulatory ComplianceProcess ImprovementDecision Support
Completed the course 'The Age of Sustainable Development' via Coursera.
Studied Public Relations and Communication at Tibiscus University.
Completed Lufthansa NetLine Crewing and Operations training.
Earned PRINCE2 certification in 2025.
Earned PRINCE2 certification in 2025.
Profile sourced from Himalayas.