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Danny Mendoza
Looking for a jobAccount Executive
Account Executive at Akuwa Solutions Group, Inc., connecting prospective clients with business technology services and resolving technical issues.
United StatesAccount Executive at Akuwa Solutions Group, Inc.
About
At Akuwa Solutions Group, Inc., I progressed from Tier II Support into business development and Account Executive responsibilities. I identify prospective clients through outreach, networking, and industry events, then discuss their needs and available services.
I diagnose and resolve technical issues, communicate with customers, and identify recurring concerns and opportunities to improve customer outcomes. Earlier, I provided help desk support at Click Now Marketing and customer support at GoDaddy.
My background also includes law enforcement and narcotics investigations with the City of Canton, Georgia, and service in the United States Marine Corps. I’m seeking a remote role in customer support, operations support, or administrative coordination.
Experience
Account Executive
Progressed from technical support into business development and account executive responsibilities, combining customer insight with a practical understanding of business technology. Identify prospective clients through outbound outreach, local networking, and industry events.
Client CommunicationProblem SolvingClient relationship developmentBusiness OutreachTechnical Troubleshooting
Support Specialist / Business Development
Diagnosed and resolved technical issues, communicated with customers, and identified recurring concerns and opportunities to improve customer outcomes.
Client CommunicationProblem SolvingTechnical Troubleshooting
Tier II Support
Provided technical support and resolved customer issues, identifying recurring concerns and opportunities to improve customer outcomes.
Client Communication
Education
Colorado State University Global
Pursued studies in Information Technology.
State College of Florida–Manatee–Sarasota
Attended State College of Florida–Manatee–Sarasota.
William Rainey Harper College
Completed A+ Certification coursework.
CompTIA
Earned CompTIA A+ certification.