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David Aganyi
Looking for a jobCustomer Support & Apartment Manager
Customer Support & Apartment Manager at 1219homes, coordinating reservations and guest support from enquiry through issue resolution.
NigeriaCustomer Support & Apartment Manager at 1219homes
About
At 1219homes, I manage customer enquiries and coordinate apartment reservations, check-in and check-out arrangements, and follow-up messages.
I respond to guest complaints and service concerns, coordinate with facility teams, and follow issues through toward resolution. I also support day-to-day apartment operations and administrative record keeping.
Previously, at Dxplore Cake, I designed and maintained web content, managed social media pages, and responded to digital enquiries. I’m seeking to contribute my customer support, client services, and operations experience to an international team.
Experience
Customer Support & Apartment Manager
Managed customer enquiries, coordinated reservations and check-in/check-out arrangements, and resolved guest complaints. Supported day-to-day apartment operations and administrative record keeping.
Customer ServiceClient CommunicationBooking CoordinationReservation Follow UpComplaint Handlingproblem resolutionGuest RelationsService RecoveryExcelData EntryAdministrative SupportRecord keepingSocial Media ManagementContent CoordinationDigital Communication
Education
University of Calabar
Bachelor of Arts in Mass Communication from the University of Calabar, completed in July 2022.
Bachelor of Arts in Mass Communication from the University of Calabar, completed in July 2022.