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David Hernandez
Looking for a jobAutomation Consultant
Operations and business systems leader building AI-powered Zapier automations and global learning delivery at Conduent.
PhilippinesAutomation Consultant at Lakeside Fencing Club
About
At Conduent, I led global virtual learning delivery across AMER, EMEA, and APAC, supporting more than 1,000 sessions a year with 100% on-time delivery. I built and managed a 16-person team, and we absorbed a 400% increase in delivery volume with no added headcount; our work earned the 2021 Brandon Hall Group HCM Excellence Gold Award for Best Learning Team.
At CMIT Solutions of Chicago Downtown, I led AI-powered Zapier workflow automations connecting Autotask, Zomentum Grow, and Microsoft Excel Online with HubSpot as the CRM of record. I documented the automations with work guides and SOPs, and owned the quote-to-billing workflow from client setup to billing handoff. I’m currently building a Zapier admin-tracking automation for Lakeside Fencing Club.
Experience
Automation Consultant
Building an Admin Tracking automation in Zapier for the full registration and subscription lifecycle, including confirmations, renewals, expiry reminders, and status updates. Designed data-quality safeguards and delivered in reviewed stages with documented test results.
ZapierFormsTablesGmailAutomationData QualityError Monitoring
Systems & Data Coordinator
Led design and implementation of AI-powered Zapier workflows integrating Autotask, Zomentum Grow, and Excel Online with HubSpot. Documented automations in work guides and SOPs and owned the quote-to-billing workflow.
ZapierHubSpotAutoTaskZomentum GrowMicrosoft Excel OnlineAI
Education
MFI Technologies, Inc.
Completed CCNA I–IV module certificates covering networking fundamentals, routing protocols, LAN switching, and WAN access.
HubSpot Academy
HubSpot Revenue Operations Certification completed in September 2026, valid through October 2028.
HubSpot Revenue Operations Certification completed in September 2026, valid through October 2028.
Zapier
Completed seven Zapier Academy certificates in September 2026, covering topics from basic Zaps to AI agents and MCP.
Completed seven Zapier Academy certificates in September 2026, covering topics from basic Zaps to AI agents and MCP.
Palawan State University
Bachelor of Science in Computer Science from Palawan State University, completed in 2012.
Bachelor of Science in Computer Science from Palawan State University, completed in 2012.