Deborah Akinola

I am a proactive and resourceful health and administrative professional with experience in health promotion, customer support, and office administration. I bring strong verbal and written communication skills and a commitment to confidentiality and professional etiquette. In my recent role as Supervisor at Ace Mall I ensured excellent customer service, enforced health and safety precautions, and helped resolve employee issues. As an Administrative Officer/Executive Assistant at Bluescripts IT Institute I managed calls, correspondence, and sensitive information while assisting students and prospective clients. Previously, I worked as a Customer Service Representative handling orders, transactions, complaints, and feedback, and briefly as a National Identification Number (NIN) Agent assisting applicants through registration and calming frustrated clients. During a Health Promotion internship I improved patient records filing, aided patient navigation, and educated patients on healthy lifestyles. I am proficient with Google Workspace, Microsoft Office, ChatGPT, and Grammarly, and have strengths in scheduling, data entry, internet research, and calendar management. I seek roles where I can apply my customer-service orientation, administrative expertise, and health-education background to improve operations and client experience.