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Deborah Enadeghe
Looking for a jobTelephone/Email Customer Service Agent/Online Admin Assistant
Customer service agent at Banco Sabadell who resolved account, billing, and payment inquiries for English-speaking customers.
SpainTelephone/Email Customer Service Agent/Online Admin Assistant at Toki Co
Experience
Telephone/Email Customer Service Agent/Online Admin Assistant
Provided personalized customer service in English, managing high volumes of calls and emails. Resolved complex incidents and complaints, and monitored social media trends and public perception.
Customer ServiceEmail SupportPhone SupportIncident resolutionComplaint HandlingSocial Media MonitoringEnglish
Telephone Customer Service Agent
Handled and managed customer calls in English, resolving inquiries related to accounts, billing, payments, and services. Managed and tracked incidents and complaints, ensuring timely resolution and accurate documentation.
Customer ServicePhone SupportIncident resolutionComplaint HandlingDocumentationEnglish
Education
Serprofes
Completed Big Data training at Serprofes in Madrid in 2024.
Completed Big Data training at Serprofes in Madrid in 2024.
Central European University
Earned a Master's degree from Central European University in Hungary in 2013.
Earned a Master's degree from Central European University in Hungary in 2013.