Debora Kimani

I’m a detail-oriented customer service and virtual assistant professional with 2 years of freelance experience supporting clients across Help Desk, Real Estate, and Healthcare scheduling. I’m known for high-volume execution, including completing 320 tasks in 10 days, while maintaining clear, responsive communication. I work confidently in fast-paced remote environments, handling lead qualification and follow-up texting, patient scheduling and coordination, and day-to-day workflow management. With tools like Help Scout, Zendesk, HubSpot, Weave, Raintree EHR, and productivity platforms such as Google Workspace, Notion, Trello, and Calendly, I help teams stay organized and clients stay supported.