Dechanta Pittman

Looking for a job

Salesperson

Salesperson at Waffle House supporting customers and resolving concerns while bringing billing, payments, and account support experience from Focus Services.

United StatesSalesperson at Waffle House

About

At Waffle House, I assist customers in a fast-paced service environment, answer questions, address concerns, and help resolve issues promptly. At Focus Services, I supported customer retention by addressing account concerns and explaining available options. I also handled billing questions, processed payments, and explained account balances and charges. At Focus Services, I updated customer records and documented interactions in company systems, while helping manage escalated concerns according to company procedures. At Convergys, I responded to customer questions, provided account assistance, and documented interactions in customer service systems. I’m prepared to apply my customer service background to online chat and digital customer support.

Experience

Salesperson
Assist customers in a fast-paced service environment, addressing requests and resolving issues promptly. Manage multiple tasks while maintaining accuracy and service quality.
Customer SupportIssue ResolutionCommunication SkillsMultitaskingAttention To Detail
Retention Supervisor
Supported customer retention by addressing account concerns, processing payments, and updating records. Managed escalated issues while balancing satisfaction and company procedures.
Customer RetentionBillingPayment ProcessingAccount ManagementCRMProblem SolvingEscalation Management

Education

Colorado Technical University
Pursuing a Master's degree at Colorado Technical University.
D. H. Conley High School
Earned a High School Diploma from D. H. Conley High School.

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About

Experience

Salesperson

Assist customers in a fast-paced service environment, addressing requests and resolving issues promptly. Manage multiple tasks while maintaining accuracy and service quality.

Customer SupportIssue ResolutionCommunication SkillsMultitaskingAttention To Detail

Retention Supervisor

Supported customer retention by addressing account concerns, processing payments, and updating records. Managed escalated issues while balancing satisfaction and company procedures.

Customer RetentionBillingPayment ProcessingAccount ManagementCRMProblem SolvingEscalation Management

About

Experience

Salesperson

Retention Supervisor

Education

Colorado Technical University

D. H. Conley High School

About

Experience

Salesperson

Retention Supervisor

Education

Colorado Technical University

D. H. Conley High School

Customer Service Representative